Distance Sales Agreement

1. Parties

SELLER (Service Provider):

Title: VexCore Teknoloji A.Ş. (brand: Kurumsal Kimlik Ofisi)

Address: Barbaros Mah. Şebboy Sk. No 4/1 İç Kapı No 2, Ataşehir / İstanbul

MERSIS No: 0925133131900001 · Trade Registry No: 1143156 · Tax Office/No: Kozyatağı V.D. — 925 133 1319

E-mail: info@kurumsalkimlikofisi.com · Website: kurumsalkimlikofisi.com

BUYER (Consumer/Member): The natural or legal person who places an order via the Website and whose details are stated in the order/invoice form (full name or title, address, e-mail, phone, and tax/national ID number where applicable).

2. Definitions

• Law: Law No. 6502 on the Protection of the Consumer.
• Regulation: The Distance Contracts Regulation.
• Service: The corporate identity, design, web, and digital transformation services, together with subscriptions and add-on services, offered by the SELLER via the Website.
• Preliminary Information Form: The form presented to the BUYER before ordering, containing the service and price details.

3. Subject of the Agreement

The subject of this Agreement is the sale and performance of the services whose specifications and sale price are stated on the order page and in the Preliminary Information Form, ordered electronically by the BUYER via the Website, and the determination of the parties' rights and obligations under the Law and the Regulation.

4. Service Details and Price

The type, scope, delivery/performance period, and revision rights of the service are stated on the relevant package or service page.

The total sale price of the service, including VAT, is shown clearly in the order summary and at the payment step. By confirming the order, the BUYER agrees to pay this price.

5. Payment

Payments can be made by credit/debit card through the infrastructure of the licensed payment institution iyzico, or by bank transfer/EFT. Card details are not stored by the SELLER; payment transactions are carried out on the secure infrastructure of the payment institution.

6. Delivery / Performance of the Service

Services are performed digitally and do not include physical shipping.

Completed work outputs (logo, design files, web publication, etc.) are delivered via the BUYER's customer panel and/or by e-mail. The performance period falls within the business days stated on the relevant service page; brief/approval delays caused by the BUYER are added to this period.

7. Right of Withdrawal

The BUYER has the right to withdraw within 14 (fourteen) days from the conclusion of the agreement, without giving any reason and without paying any penalty.

However, under Article 15 of the Regulation, the right of withdrawal cannot be exercised for services whose performance has begun with the BUYER's approval and that are performed instantly in the electronic environment, for services prepared specifically for a person/company in line with the BUYER's requests (made to order), and for deliveries of electronic content. When the BUYER approves the start of performance, the BUYER is deemed to have accepted this exception.

In cases where the right of withdrawal can be exercised, requests are submitted to info@kurumsalkimlikofisi.com together with the order number.

8. Refund

For cancellations made before the service has begun, the amount paid is refunded in full. After the service has begun, a deduction may be applied in proportion to the completed work. Approved refunds are processed in accordance with the method by which the payment was made. Details are provided on the Refund and Withdrawal Policy page.

9. Declarations and Obligations of the BUYER

• that the information provided when ordering is accurate and up to date;
• that the Preliminary Information Form and this Agreement have been read and approved electronically;
• that the content/brief/approvals required for the performance of the service will be provided on time.

10. Resolution of Disputes

In disputes arising from this Agreement, the Consumer Arbitration Committees and Consumer Courts at the BUYER's place of residence or at the place where the transaction took place have jurisdiction, within the monetary limits determined each year by the Ministry of Trade.

11. Entry into Force

This Agreement is deemed concluded and to have entered into force upon the BUYER's confirmation of the order in the electronic environment. A copy of the Agreement is sent to the BUYER's e-mail address and/or customer panel.